U.V.I.P. Score Calculator
U - Understanding
V - Value
I - Interactive
P - Professionalism
The greatest power of these 4 Elements is when you as a Client need a Service Provider to see why you are the Preferred Customer they want to work with. From there it is a simple conversation to help you
determine and define your power as a valued Customer. If you understand and can perform to the standards you have set with your defined values.
Understanding = A basic understanding of the challenge and possible outcome need to be achieved
1. Possess specific knowledge or understanding to articulate and develop objectives for your project
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80% Good –
60% Fair –
40% Poor –
20% Unacceptable –
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2. Possess the ability to articulate a process and/or solution(s) for project
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80% Good –
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40% Poor –
20% Unacceptable –
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3. Possess skills and/or resources to help provide solutions and standards specific to your project
100% Excellent –
80% Good –
60% Fair –
40% Poor –
20% Unacceptable –
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4. Possess judgment to advise on your project’s main direction or outcomes
100% Excellent –
80% Good –
60% Fair –
40% Poor –
20% Unacceptable –
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Value = Appreciation of various contributions
5. Value other’s expertise
100% Excellent –
80% Good –
60% Fair –
40% Poor –
20% Unacceptable –
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6. Value others time with punctuality
100% Excellent –
80% Good –
60% Fair –
40% Poor –
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7. Value other’s efforts
100% Excellent –
80% Good –
60% Fair –
40% Poor –
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8. Value others as equal
100% Excellent –
80% Good –
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Interactive = Continual engagement in the process with input and feedback about the direction of your project
9. Timeliness with additional research or changes
100% Excellent –
80% Good –
60% Fair –
40% Poor –
20% Unacceptable –
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10. Pertinent feedback
100% Excellent –
80% Good –
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20% Unacceptable –
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11. Remains engaged with the process and other participants
100% Excellent –
80% Good –
60% Fair –
40% Poor –
20% Unacceptable –
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12. Commitment to collaborate
100% Excellent –
80% Good –
60% Fair –
40% Poor –
20% Unacceptable –
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Professionalism = Possess a set of standards and expectations appropriate for projects situation
13. Professional appearance, conduct, and keeping personal views in check
100% Excellent –
80% Good –
60% Fair –
40% Poor –
20% Unacceptable –
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14. Takes personal responsibility for character, actions, and performance
100% Excellent –
80% Good –
60% Fair –
40% Poor –
20% Unacceptable –
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15. Takes responsibility for their part
100% Excellent –
80% Good –
60% Fair –
40% Poor –
20% Unacceptable –
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16. Appropriate reaction to project challenges
100% Excellent –
80% Good –
60% Fair –
40% Poor –
20% Unacceptable –
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